Last Updated: January 1, 2024
Thank you for shopping at Blonde Wig (https://blonde-wig.com/). This Shipping Policy outlines important information regarding order processing, shipping methods, and delivery times.
1. Order Processing
1.1 Processing Time
All orders are processed within 3 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.
1.2 Order Confirmation
You will receive an email confirmation once your order has been processed, including your tracking information (if available).
2. Shipping Methods and Times
2.1 Standard Shipping
Delivery typically takes 5 to 15 business days, depending on your location.
2.2 Shipping Regions
We currently offer shipping to most countries worldwide. If your location is not supported, you will be notified during checkout.
2.3 Delivery Time Estimates
Shipping times may vary based on your destination and customs processing times in your country.
- United States & Canada: 5–10 business days
- Europe: 7–15 business days
- Asia: 5–12 business days
- Other Regions: 10–15 business days
2.4 Delays
While we strive to deliver your order within the estimated timeframe, delays caused by unforeseen circumstances (e.g., customs inspections, natural disasters, or courier disruptions) may occur.
3. Shipping Costs
Shipping costs vary based on the destination and the weight of your order. Final shipping costs will be calculated and displayed at checkout.
4. Tracking Information
4.1 Tracking Details
Once your order has been shipped, we will provide you with a tracking number (where applicable).
4.2 Lost or Delayed Shipments
If your package is delayed or lost during transit, please contact us at [email protected] or WhatsApp: +852 5705 2326, and we will assist you in resolving the issue.
5. Customs and Import Duties
5.1 Responsibility
Customs and import duties, taxes, or additional fees may apply to international shipments. These charges are the responsibility of the customer.
5.2 Customs Delays
Please note that customs inspections may delay the delivery of your package.
6. Incorrect Shipping Information
Please ensure all shipping information is correct when placing your order. Blonde Wig is not responsible for packages delivered to incorrect addresses provided during checkout. If you notice an error in your address, contact us immediately via [email protected] or WhatsApp: +852 5705 2326.
7. Returns Due to Non-Delivery
If a package is returned to us due to an incorrect address, failure to pick up the package, or refusal of delivery, the customer will be responsible for any additional shipping fees.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: [email protected]
- WhatsApp: +852 5705 2326
- Business Hours: Monday to Friday, 9 AM to 5 PM EST
Thank you for choosing Blonde Wig!